Tech Requirements

Keyboard Illustration Counseling

In order to have the best experience possible with ChristLine Counseling, please review the following:

Computer and Wi-Fi

Here are a list of covered devices:

  • Desktop/Laptop Computer (Mac or PC)
  • Mobile Device (Android or IOS)
  • Tablet (IOS, Surface, Android, Chromebook)

These devices should meet the following requirements:

  • 3 years old or newer
  • Equipped with camera
  • Equipped with microphone
  • Connected to the internet with a stable, high speed connection

We recommend upload and download connection speeds of at least 3 Mbps, to test your internet speed, go here.

Compatible Browsers

  • Google Chrome
  • Mozilla Firefox
  • Internet Explorer
  • Opera

Keep your browser updated with the latest upgrades to optimize performance.  Please keep in mind that your computer’s security settings may interfere with the wecounsel platform. Please ensure individual settings allow for application downloads and that wecounsel is defined as an exception to any firewalls or other security barriers.

Mobile Devices

  • Follow the instructions given by your counselor.